My writing and editing portfolio.
Content Writing
NEXT by Broadridge
Why AI Enablers are your best asset for digitalization
“The next generation of technology leaders in the workforce have to be ‘AI Enablers.’ AI Enablers think of ways to apply AI that benefit the business, solve challenges, and how to create environments that embrace change on an institutional scale.”
Headlines versus bottom lines: financial services’ cautious approach to GenAI
“Even as GenAI makes waves, the majority of executives still prioritize day-to-day transformation initiatives, such as data management, cybersecurity, cloud platforms, and human talent. The reason for this is multifold: GenAI is new, its use cases are still being figured out, and firms need the foundational technology, risk processes and staff skill set to make the most of this emerging field.”
ETFs, make room: how direct indexing is becoming investing’s low-fee future
“Direct indexing, a strategy once only available to the ultra-wealthy, is now making its way to everyday investors. Similar to the way exchange-traded funds (ETFs) revolutionized the passive investing market, direct indexing is poised to fundamentally alter the mechanism by which investors gain exposure to the public markets.”
Valley Bank
How to make your business recession-resistant
“Payment processing has come a long way over the past two decades, when cash was king and accepting credit card payments was not yet the norm for small businesses. Not only has accepting card payments become a baseline expectation for even the smallest of small businesses, but customers also crave a seamless, convenient and tailored experience during every interaction with a business — including when it comes to payment.”
Content Editing
NEXT by Broadridge
The Next Horizon in Digital Transformation (Digital Transformation and Next-Gen Tech Study 2024)
“Digital transformation in financial services has reached a new level of maturity and momentum. But as frontier technologies like GenAI disrupt businesses and cyber threats escalate, a new battleground is emerging around deploying talent and culture to transform the customer experience and scale the benefits of technology across the front to back office.”
Wealth Management Firms Need a New Approach to Attract Young Talent
“[…] wealth managers should also devote attention and resources to policies and programs that integrate new employees, spread the corporate culture, cultivate leadership, and open career paths for workers in hybrid work environments. Programs that integrate and upskill employees keep workers engaged, improve retention and make the workforce more effective.”
3 Keys to Harnessing CX, AI, and Talent for Digital Transformation
“Companies that prioritize digital transformation, and invest in a culture of innovation and talent development, are pulling ahead in delivering seamless digital experiences and meeting customer expectations.”
Reports &
Whitepapers
Broadridge
The Next Horizon in Digital Transformation (Digital Transformation and Next-Gen Tech Study 2024)
“Digital transformation in financial services has reached a new level of maturity and momentum. But as frontier technologies like GenAI disrupt businesses and cyber threats escalate, a new battleground is emerging around deploying talent and culture to transform the customer experience and scale the benefits of technology across the front to back office.”
Digital transformation enters a new phase - here's what comes next (Digital Transformation and Next-Gen Tech Study 2023)
“Klaus Schwab, World Economic Forum Founder and Executive Chairman, first envisioned how artificial intelligence could disrupt business and society well before AI began to reach maturity. His book, The Fourth Industrial Revolution, anticipates the way technology could improve efficiency and productivity. Today the revolution is mainstream: Financial services firms have embraced digital transformation like never before. Widescale adoption of new, more powerful technology is next.”
MetLife
Navigating Together: Supporting Employee Well-Being in Uncertain Times (18th Annual U.S. Employee Benefit Trends Report)
“Companies that prioritize digital transformation, and invest in a culture of innovation and talent development, are pulling ahead in delivering seamless digital experiences and meeting customer expectations.”
PNC Bank
A Small Business Guide to Payment Processing
“Payment processing has come a long way over the past two decades, when cash was king and accepting credit card payments was not yet the norm for small businesses. Not only has accepting card payments become a baseline expectation for even the smallest of small businesses, but customers also crave a seamless, convenient and tailored experience during every interaction with a business — including when it comes to payment.”
Journalism Writing
BBC
The Rise of the Anti-Work Movement
“Two years into the pandemic, employees across the globe are tired. Poor mental health and burnout are common, particularly among low-wage and essential workers. This prolonged period of uncertainty has made many re-examine the role their employers play in making matters worse; record numbers of workers are leaving jobs in search of better options. But some people are going further, wondering aloud if there’s purpose to their work – or the economic system itself.”
Why Gen Z are Right to be Worried About Money
“Across the world, many Gen Zers, like Lauren and Maddie, are in similar financially insecure positions, report feeling the squeeze from the current economic instability.”
Foreign Affairs
NATO’s Next Move: A Conversation with Jens Stoltenberg
“Jens Stoltenberg became secretary general of NATO in 2014. Earlier, he served as prime minister of Norway, from 2005 until 2013. Earlier this week, Stoltenberg met at the White House with U.S. President Barack Obama to discuss, among other things, NATO’s role in the fight against ISIS and the alliance’s ongoing response to increased Russian assertiveness. In April, he spoke to Foreign Affairs Deputy Web Editor Brian O'Connor in Washington.”